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Title
Text copied to clipboard!Computer Technician
Description
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We are looking for a skilled and detail-oriented Computer Technician to join our IT support team. The ideal candidate will be responsible for installing, maintaining, and troubleshooting hardware and software systems, ensuring optimal performance and minimal downtime. This role requires a strong understanding of computer systems, networks, and a customer-focused approach to technical support.
As a Computer Technician, you will work closely with other IT professionals and end-users to diagnose and resolve technical issues. You will be expected to manage hardware installations, perform routine maintenance, and provide support for software applications and operating systems. Your ability to communicate effectively with both technical and non-technical users will be essential in delivering high-quality support.
Key responsibilities include setting up new workstations, configuring network connections, and ensuring that all systems are secure and up to date. You will also be responsible for documenting technical procedures, maintaining inventory of IT equipment, and assisting in the implementation of new technologies. The role may also involve training users on new systems and software.
To succeed in this position, you should have a solid foundation in computer hardware, operating systems (Windows, macOS, Linux), and networking concepts. Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are highly desirable. Previous experience in a technical support or help desk role is preferred.
This is an excellent opportunity for someone who enjoys problem-solving, working with technology, and helping others. If you are passionate about IT and want to grow your career in a dynamic and supportive environment, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Install and configure computer hardware and software
- Troubleshoot system and network problems
- Provide technical support to end-users
- Maintain and repair equipment and peripherals
- Monitor system performance and ensure efficiency
- Document technical procedures and solutions
- Manage inventory of IT assets
- Assist in the deployment of new technologies
- Ensure data security and system backups
- Train users on new hardware and software
Requirements
Text copied to clipboard!- Proven experience as a Computer Technician or similar role
- Strong knowledge of computer systems and networks
- Familiarity with Windows, macOS, and Linux operating systems
- Excellent problem-solving and communication skills
- Ability to work independently and in a team
- Relevant certifications (e.g., CompTIA A+, Network+)
- Attention to detail and organizational skills
- Understanding of cybersecurity principles
- Experience with help desk software is a plus
- High school diploma or equivalent; degree in IT or related field preferred
Potential interview questions
Text copied to clipboard!- What operating systems are you most experienced with?
- Describe a time you resolved a complex technical issue.
- How do you prioritize multiple support requests?
- What tools do you use for system diagnostics?
- Have you worked with help desk ticketing systems?
- What is your experience with hardware repairs?
- How do you stay updated with new technologies?
- Are you comfortable training non-technical users?
- What certifications do you hold?
- How do you handle confidential data and security protocols?
